$6 flat shipping for orders over $30! Free shipping for orders over $80!

Refund Policy


How Much Time Do I Have to Request a Refund?

We offer full refunds for all products returned within 30 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us.

How Is My Money Returned?

All refunds will be processed to the original method of payment.

How Do I Return My Items?

    We want you to be happy with your purchase! If your items arrived damaged, the wrong item was delivered, or you simply change your mind, you’re welcome to return your item in its original packaging and condition for a full refund.

    Damaged / Incorrect Items:

    • Full Refund on items in their original package and condition.
    • Original shipping charges will be refunded once we receive the returned item.
    • Return shipping costs are provided by 11:11 Supply. Contact us to let us know the issue, and we will email you a shipping label. 

    Just Changed Your Mind?

    • Full Refund on items in their original package and condition.
    • Original and return shipping charges are non-refundable.

       

      How Do I Contact You About Refunds?


      CALL US: (503) 236-7571 between 10am and 6pm Pacific Time, everyday.
      EMAIL US: hello@1111supply.com
      VISIT THE STORE: 33 NE Martin Luther King Jr Blvd. Portland, OR 97232

      If you have an order number, include that so we can answer your question even faster.